Last updated: 28 October 2026. Effective date: [CONFIRM: date approved for publication]. Company particulars and operational commitments must be confirmed before publication.
Contact the company behind Visit-Nagaland.com about a listing, correction, privacy request, photograph permission or complaint.
1. Website owner and company details
Legal owner and operator: Lendlink Tech Private Limited
Website: Visit-Nagaland.com
CIN: U74999NL2017PTC013422
Registered office: C-31, Medikhru Complex, Razhu Point, Main Town, Kohima, Nagaland – 797001
Principal business address, if different: [CONFIRM: business address or state that it is the same]
GSTIN, if applicable: [CONFIRM: GSTIN or applicable registration position]
Visit-Nagaland.com is a privately operated tourism information and business directory platform. We are not the Department of Tourism or an authority that issues government permits.
2. General and business support
Support email: [CONFIRM: monitored support email]
Public telephone: [CONFIRM: support telephone]
WhatsApp, if offered: [CONFIRM: number and availability, or remove this line]
Support hours: [CONFIRM: days, hours and holiday arrangements]
Time zone: Indian Standard Time, UTC+05:30
Use general support for business listing enquiries, changes to public details, service orders, payment-status questions and website access problems. Mention the business or page concerned so that the request reaches the right person. A single email address may serve several functions if it is monitored and requests are routed appropriately.
3. Grievance officer
Name: [CONFIRM: appointed grievance officer]
Designation: [CONFIRM: designation]
Email: [CONFIRM: grievance email]
Telephone: [CONFIRM: grievance telephone]
Correspondence address: [CONFIRM: grievance correspondence address]
Use this contact for unresolved consumer complaints, misleading listings, alleged impersonation, disputed platform charges, content concerns and requests that require formal review. Please identify any urgent privacy or safety concern in the subject line.
The proposed complaint-handling standard is acknowledgement within 48 hours and resolution within one month of receipt, with a shorter applicable legal deadline taking priority. We should provide a record or reference for the complaint and explain what further information is needed. If a matter requires additional investigation, we should communicate its status and the next step without treating that update as a waiver of your rights.
4. What to include in a complaint
- Your name and a contact method for our reply.
- The page address, business name or account concerned.
- The relevant dates and a clear description of the issue.
- An order, invoice or transaction reference where applicable.
- Relevant evidence, with unnecessary private information obscured.
- The correction, explanation, removal or other outcome you seek.
You do not need to describe your concern in legal language. Do not send passwords, payment PINs, one-time passwords, full card details or unrelated identity documents. If you are acting for another person or business, explain your authority.
5. Privacy and personal-data requests
Privacy email: [CONFIRM: monitored privacy email]
You can ask about personal information we handle, request a correction, seek deletion where appropriate, withdraw a relevant consent or raise a privacy grievance. Tell us how you interacted with the platform and the information concerned. We may seek proportionate verification to prevent an unauthorised disclosure or account change.
We should explain a refusal or limitation, including information that must be retained under law or for a necessary dispute. For details of our information practices and choices, read the Privacy Policy.
6. Editorial corrections, photography and rights
Editorial and rights email: [CONFIRM: monitored editorial/rights email]
For an editorial correction, include the article address, the statement concerned and a reliable source where available. For a photograph or other copyright issue, identify the original work, the disputed use and your authority to act. For a proposed contribution or image permission, explain the work, intended credit and permitted scope.
A creator’s credit, a publication licence and permission from identifiable people can be separate matters. Please do not assume that emailing a photograph transfers ownership or authorises every advertising use. Read the Editorial, Advertising and Content Rights Policy.
7. Provider disputes and emergencies
For a room, meal, journey or activity purchased directly from a provider, contact that provider about its service and booking terms. We can review a misleading listing or assist with the platform record, but we do not automatically hold the provider’s money or have authority to decide every private dispute.
Our contact channels are not an emergency service. If there is immediate danger, a medical emergency or a security incident, use the appropriate local emergency or official channel rather than waiting for a website reply.
8. Escalation and record keeping
If an initial response does not address your concern, reply using the complaint reference and explain what remains unresolved. The grievance officer should review the issue or arrange an appropriate review. Keep copies of relevant correspondence and payment confirmations.
This process does not prevent you from approaching a competent consumer authority, court, regulator, payment provider or another lawful dispute-resolution channel. We do not require a waiver of statutory rights before considering a complaint.